This policy outlines the delivery method, timing, and confirmation for the purchase of all **digital subscription services** offered by **NRILabor** ("we," "us," or "our").
1. Delivery Method
As NRILabor offers a **100% digital and non-tangible subscription service** (access to the recruitment platform, job posting features, candidate database, etc.), there are **no physical goods or products to be shipped.**
- Delivery: Service delivery is executed electronically.
- "Shipping" Costs: No shipping costs are incurred for any subscription or service purchased through NRILabor.
2. Delivery Timing and Activation
The subscription service is delivered and activated **instantly** upon successful processing of your payment.
| Item | Delivery Mechanism | Activation Time |
|---|---|---|
| Subscription Service | Account feature activation on the NRILabor platform. | Immediate (within minutes) |
| Confirmation | An email receipt/invoice is sent to the registered email address. | Immediate |
Immediate Access: Once payment is confirmed, the features and access level corresponding to your purchased subscription plan are immediately granted to your user account. You can log in and begin using the enhanced service features right away.
3. Order and Delivery Confirmation
You will receive comprehensive electronic confirmation that your order has been successfully processed and delivered.
- Email Confirmation: We will send an email to the address registered to your NRILabor account. This email serves as your **delivery confirmation** and includes a unique **Order/Transaction ID**, the Subscription Plan purchased, the Date and Time of Activation, and a Digital Receipt/Invoice.
- Platform Notification: Your account dashboard will be immediately updated to reflect the new subscription status, validity period, and available features.
4. Troubleshooting and Delays
If your access is not immediately updated after receiving a successful payment confirmation, please follow these steps:
- Check Email Spam Folder: Ensure the payment confirmation and activation email did not land in your spam or junk folder.
- Log Out and Back In: Log out of your NRILabor account and then log back in to refresh your session and account privileges.
- Contact Support: If the issue persists for more than **30 minutes** after payment confirmation, please contact our support team immediately with your Transaction ID.
Support Contact Information
Email: support@nrilabor.com
Phone: +91 9990833760 and +243 970955399 Whatsapp for internationals
5. Governing Policy
This Subscription Delivery Policy should be read in conjunction with our:
- Terms of Use: Which outlines the service limitations and user responsibilities.
- Refund/Cancellation Policy: Which details the conditions under which a subscription purchase may be reversed or canceled.